I have noticed changes in the industry, in the media, and the language that people are using in organisations globally. Its taking most organisations away from significant profits and moving them to quick wins that are costing these corporations and organisations about 480% in unrealised benefits.
What is in a word, well quite a lot. Its why marketing departments, PR guru’s spend budgets getting colours correct, words right and ensuring that the message is correct and consistent.
Here is your Question
When did you replace the word Transformation to Transition?
How many people in how many organisations/corporations are you now using the word transition instead of the word transformation?
How effective have these organisations and corporations been in agile adoption since you have been using Transition to Agile instead of undertaking an Agile Transformation?
Success leaves Clues
What I observed and took part in one of the worlds most successful Agile Transformation at Suncorp Bank, successful Agile Transformation left lots of clues.
- 100% Top Down Support
- 100% Bottom Up Implementation
- 100% Self Organising Teams
- Clear Agile Strategy
- Agile Metrics
- Xtreme Programming, Scrum and Agile for pilot projects.
- Suncorp communicated constantly
- Suncorp celebrated success
- Suncorp retrospected the retrospectives
- Suncorp encouraged learning
- Suncorp invested in training for every agile role in the Agile team
- Suncorp created an Agile Academy
Telstra followed Suncorp to stand on the shoulders of giants, what I observed and experienced taking part in the Telstra Agile Transformation, was Telstra embarked on a 1st of its kind global Agile Transformation. Telstra were initially told, that the transformation would fail.
Telstra did not listen, they went to USA, they researched, they started out on their own, without assistance, and along the way, strategy partners joined and the solution to the most ambitious Agile Transformation was discovered. Five of their main suppliers to go Agile with them. It was their Success Criteria, for if they changed so did the people that did business with them need to change.
“If you are changing the way you are doing business , then the people that do business with you need to change with you” – Naomi McGill -Agile Achievement
Telstra was changing the way it was doing business it was already undertaking an Agile Transformation with Suncorp cheering from the side lines.
Suncorp merged six companies into one during their Agile Transformation.
Telstra needed its suppliers to be just as fast as Telstra was moving internally.
Telstra’s suppliers had to transform to Agile to keep doing business
Telstra’s Agile Transformation took 6 companies along the Journey
If you think Scaling Agile is too hard for your organisation think about Scaling Agile across 5 suppliers and yourself. This is Global Agile
Preservation and Conservation of current ways of doing business with Telstra changed
Transition is a waste of the corporations/organisations money, time, assets and people. Lasting change and the benefits of Agile are only achieved by the “Technology of Applying” the principles, framework in place across the whole organisation .
- Funding Model
- Idea to Market Model
- Organisation Model
- Communication Model
Be clear when you communicate with your staff, your clients, corporations/organisation, your vendors. If you take the road of transition your expected improvement gain is 20%. You will not see lasting change, your project, your team, your staff, your company, your clients, your suppliers at any point can roll back the transition, and the transition will not in most cases bubble the organisation forward to multiple transitions simultaneously inspiring the organisation forward into new products, new processes, new ways of thinking.
Agile Transformation will move and take the organisation/corporation forward and that requires courage, a plan, a centre of agile excellence. The economy does not preserve and conserve the profits from ten years ago. Most companies consolidate, get merged, get acquired, sell off, get out or go under without Transformation.
From 2010 to 2014 Australia was the only country in the world to see simultaneous banking and telecommunications corporations undertake Agile Transformations at the same time.
Another word making its ways into Agile is Experiments. As most billion dollar organisations have a high regulatory environment. The idea of experimentation is a curious one from a quality and compliance perspective.
This idea of experimenting is great only if the framework of Agile Transformation is in place. Telstra set out on its experimentation once it had made the decision to make an Agile Transformation.
Telstra did not experiment with this Agile thing to see if it would work and then take the rest of the organisation Agile if it did.
Training & Coaching
Training a group of people for 2 days and expecting the organisation to be Agile as a result is a common mistake. Getting a coach and thinking that will make the organisation Agile is also another common mistake.
Telstra established a clear route to success modelled of what Suncorp Bank had achieved through their Agile Training Academy. Telstra trained every single person from an Agile Team, they tailored the training, on Agile, their specific role, how it fitted with other roles. No one was left in doubt to figure it out on their own.
The journey was taken together and everyone in the organisation changed and grew together. Improvements and changes welcomed and more and more solutions were found to complex challenges as suppliers came into the mix. Suppliers were trained, Telstra was open about achieving Agile Transformation.
I know this through experience, as I trained suppliers, teams, parts of the executive business as a national Agile trainer during the Agile Transformation.
Enterprise Agile & Centres of Excellence
- Resolve complex organisational waste issues including governance, finance and HR.
- Establish Agile CoE (ACE) Charter
- Create Communication Plan
- Develop an Adoption strategy
- Gather Metrics and Feedback
- Report Progress
- Identify improvement opportunities
Creating an Agile CoE to enhance and scale capabilities in applying Agile processes and practices to deliver business value when strategic objectives or critical capabilities in an enterprise require ongoing focus and specialty skills.
Transform to Enterprise Agile
Remember Enterprise Agile Transformation is not about one or two teams doing agile in a billion dollar highly regulated company.
Enterprise agility is more about being able to inspect and adapt across and at large. It’s about making smaller tactical execution plans & strategy at the executive level. It’s about having the ability to balance the sales and marketing side of the business with your ability to create working products & flowing processes. How you then continuously support those products in a sustainable way. Enterprise agility is about integrating finance models and human resources so that your entire business is setup to respond to changes in the market, and holistically you are able to deliver the most value possible within the time and cost constraints you have identified or have firmly established.
20% Improvement or 500% Improvement for me there is no question which you would invest in to achieve the results for your organisation or corporation .
If you would like to discuss your transformation please email firstname.lastname@example.org for a confidential discussion.