Archive for the ‘Telecommunications’ Category

Agile Transition or Agile Transformation

Wednesday, March 9th, 2016

 

I have noticed changes in the industry, in the media, and the language that people are using in organisations globally. Its taking most organisations away from significant profits and moving them to quick wins that are costing these corporations and organisations about 480% in unrealised benefits.

AgileTransformation

What is in a word, well quite a lot. Its why marketing departments, PR guru’s spend budgets getting colours correct, words right and ensuring that the message is correct and consistent.

Here is your Question

When did you replace the word Transformation to Transition?

How many people in how many organisations/corporations are you now using the word transition instead of the word transformation?

How effective have these organisations and corporations been in agile adoption since you have been using Transition to Agile instead of undertaking an Agile Transformation?

Success leaves Clues

What I observed and took part in one of the worlds most successful Agile Transformation at Suncorp Bank, successful Agile Transformation left lots of clues.

  1. 100% Top Down Support
  2. 100% Bottom Up Implementation
  3. 100% Self Organising Teams
  4. Clear Agile Strategy
  5. Agile Metrics
  6. Xtreme Programming, Scrum and Agile for pilot projects.
  • Suncorp communicated constantly
  • Suncorp celebrated success
  • Suncorp retrospected the retrospectives
  • Suncorp encouraged learning
  • Suncorp invested in training for every agile role in the Agile team
  • Suncorp created an Agile Academy

Telstra followed Suncorp to stand on the shoulders of giants, what I observed and experienced taking  part in the Telstra Agile Transformation, was Telstra embarked on a 1st of its kind global Agile Transformation. Telstra were initially told, that the transformation would fail.

Telstra did not listen, they went to USA, they researched, they started out on their own, without assistance, and along the way, strategy partners joined and the solution to the most ambitious Agile Transformation was discovered. Five of their main suppliers to go Agile with them. It was their Success Criteria, for if they changed so did the people that did business with them need to change.

“If you are changing the way you are doing business , then the people that do business with you need to change with you” – Naomi McGill -Agile Achievement

Telstra was changing the way it was doing business it was already undertaking an Agile Transformation with Suncorp cheering from the side lines.

Suncorp merged six companies into one during their Agile Transformation.

Telstra needed its suppliers to be just as fast as Telstra was moving internally.

Telstra’s suppliers had to transform to Agile to keep doing business

Telstra’s Agile Transformation took 6 companies along the Journey

If you think Scaling Agile is too hard for your organisation think about Scaling Agile across 5 suppliers and yourself. This is Global Agile

Preservation and Conservation of current ways of doing business with Telstra changed

Agile Transition

Transition is a waste of the corporations/organisations money, time, assets and people. Lasting change and the benefits of Agile are only achieved by the “Technology of Applying” the principles, framework in place across the whole organisation .

  1. Funding Model
  2. Idea to Market Model
  3. Organisation Model
  4. Communication Model

Be clear when you communicate with your staff, your clients, corporations/organisation, your vendors. If you take the road of transition your expected improvement gain is 20%. You will not see lasting change, your project, your team, your staff, your company, your clients, your suppliers at any point can roll back the transition, and the transition will not in most cases bubble the organisation forward to multiple transitions simultaneously inspiring the organisation forward into new products, new processes, new ways of thinking.

Agile Transformation

Agile Transformation will move and take the organisation/corporation forward and that requires courage, a plan, a centre of agile excellence. The economy does not preserve and conserve the profits from ten years ago. Most companies consolidate, get merged, get acquired, sell off, get out or go under without Transformation.

From 2010 to 2014 Australia was the only country in the world to see simultaneous  banking and telecommunications corporations undertake Agile Transformations at the same time.

Experimentation

Another word making its ways into Agile is Experiments. As most billion dollar organisations have a high regulatory environment. The idea of experimentation is a curious one from a quality and compliance perspective.

This idea of experimenting is great only if the framework of Agile Transformation is in place. Telstra set out on its experimentation once it had made the decision to make an Agile Transformation.

Telstra did not experiment with this Agile thing to see if it would work and then take the rest of the organisation Agile if it did.

Agile Evolution

Training & Coaching

Training a group of people for 2 days and expecting the organisation to be Agile as a result is a common mistake. Getting a coach and thinking that will make the organisation Agile is also another common mistake.

Telstra established a clear route to success modelled of what Suncorp Bank had achieved through their Agile Training Academy. Telstra trained every single person from an Agile Team, they tailored the training, on Agile, their specific role, how it fitted with other roles. No one was left in doubt to figure it out on their own.

The journey was taken together and everyone in the organisation changed and grew together. Improvements and changes welcomed and more and more solutions were found to complex challenges as suppliers came into the mix. Suppliers were trained, Telstra was open about achieving Agile Transformation.

I know this through experience, as I trained suppliers, teams, parts of the executive business as a national Agile trainer during the Agile Transformation.

Enterprise Agile & Centres of Excellence

  1. Resolve complex organisational waste issues including governance, finance and HR.
  2. Establish Agile CoE (ACE) Charter
  3. Create Communication Plan
  4. Develop an Adoption strategy
  5. Gather Metrics and Feedback
  6. Report Progress
  7. Identify improvement opportunities

Creating an Agile CoE to enhance and scale capabilities in applying Agile processes and practices to deliver business value when strategic objectives or critical capabilities in an enterprise require ongoing focus and specialty skills.

Transform to Enterprise Agile

Remember Enterprise Agile Transformation is not about one or two teams doing agile in a billion dollar highly regulated company.

Enterprise agility is more about being able to inspect and adapt across and at large. It’s about making smaller tactical execution plans & strategy at the executive level. It’s about having the ability to balance the sales and marketing side of the business with your ability to create working products & flowing processes.  How you then continuously support those products in a sustainable way. Enterprise agility is about integrating finance models and human resources so that your entire business is setup to respond to changes in the market, and holistically you are able to deliver the most value possible within the time and cost constraints you have identified or have firmly established.

20% Improvement or 500% Improvement for me there is no question which you would invest in to achieve the results for your organisation or corporation .

If you would like to discuss your transformation please email info@agileachievement.com for a confidential discussion.

 

Telecommunications for Space Tourism

Tuesday, March 8th, 2016

Alan Parsons Projects asked the question

 

Where do we go from here?

 

For those of you in London, that attended the Inmarsat Developer Conference last week, the closing message from SpaceX COO Gwynne Shotwell to Inmarsat’s Michele Franci, CTO was clear, we are going to Space, we are going to settle on Mars.

avatar for Michele Franci - Chief Technology Officer, Inmarsat

Michele Franci – Chief Technology Officer, Inmarsat

Michele Franci, CTO, Development and Engineering, is responsible for the Inmarsat space and ground infrastructure (network and access technology), and product and service development. He is also in charge of the delivery of the Global Xpress programme, bringing it to its commercial launch, including regulatory and market access programs.

avatar for Gwynne Shotwell - President and Chief Operating Officer, SpaceX

Gwynne Shotwell – President and Chief Operating Officer, SpaceX

As President and COO of SpaceX, Gwynne Shotwell is responsible for day-to-day operations and for managing all customer and strategic relations to support company growth. She joined SpaceX in 2002 as Vice President of Business Development and built the Falcon vehicle family manifest to more than 70 launches, representing nearly $8 billion in revenue. Shotwell is a member of the SpaceX Board of Directors.

http://www.inmarsat.com/inmarsat-developer-conference-2016

As seen below British astronaut Tim Peake is having his Selfie taken on his first space walk on the ISS. But has anyone started planning for how we are going to send selfies when we start going on our space holiday’s there?

Space Selfie.PNG

The highlight was keynote speech in the morning 1st March from the Rosetta Mission. It was really interesting to get to have an informal chat to Dr Matt Taylor on what could be described as the coolest project ever to work on in and out of this world.

avatar for Matt Taylor - Rosetta Mission Scientific Support Office, European Space Agency

Matt Taylor – Rosetta Mission Scientific Support Office, European Space Agency

Matt Taylor was born in London, gained his undergraduate Physics degree at the University of Liverpool, and a PhD from Imperial College London. After post doctoral posts at Mullard Space Science Laboratory (part of UCL) and also Los Alamos National Laboratory in the USA, he began his time at ESA in 2005, working as the Project Scientist for Cluster and the ESA-China Double star mission. Most recently, in 2013, he was appointed the Project Scientist on the Rosetta mission.

 

According to one of the sessions London is awash with venture capital right now for projects. Developers, Investors and Government sat side by side to think about new solutions & debate where to next?

 

It is clear one challenge faces the emerging space industry in the UK, the debate about Britain leaving the EU, the Horizon 2020 funding programs will need some navigation if UK leave the EU.
ESA confirmed that UK in or out of EU would continue on as business as usual as they work with nations such as Norway & Canada already.
 

Continuing with the Alan parson’s project the track Apollo samples a quote from Kennedy featured below
 

First, I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth. No single space project in this period will be more impressive to mankind, or more important for the long-range exploration of space;

 

The next most important project for mankind, might just be around the corner.

The establishment of 100% Safe & Secure space tourism transport, is just one of necessary things to be in place so we can one day send selfies from Mars to Earth.

How we get there, get a telecommunications network built in space and then on Mars needs the combined collaboration efforts of all countries to create and fund innovation around space projects and ideas from around the world.

#SpaceRocks

7.1 Billion Mobile Connections in the World and only 3.6 Billion people have a mobile device We Still Have a lot of Work to Do

Wednesday, June 25th, 2014

Opening of the key note for Xiaomi Mobile Asia

7.1 Billion Mobile Connections in the World and only 3.6 Billion people have a mobile device we still have a lot of work to Do

watch here http://www.mobileworldlive.com/mwl-keynote-xiaomi

 

Four Pillars of Collaborative Industry Initiative by Anne Bouverot GSMA

1. Personal Data
2. Connected Living : IOT (internet of things)
3. Digital Commerce – emerging markets
4. Network 2020 – 4g deployment and interoperable way of around of the world

Chairman of Korea Telecom called for Operators to be involved in creating a GLOBAL STANDARD for the IOT (Internet of Things)

watch here http://www.mobileworldlive.com/video-feature-mae14-day-1-highlights

According to CISCO’s research market IOT internet of things will grow to 14 Trillion US part of the new growth will be driven by products like Oral B’s connected toothbrush, that can talk to your dentist while your out for the day http://connectedtoothbrush.com/ It records brushing activity as data that you can chart on your own and share with dental professionals.

 

Interesting App from CISCO is the Global Internet Speed

cisco cisco2 cisco3

Cisco GIST allows you to measure your mobile connection speeds over cellular or wi-fi (if applicable) networks based on your location and download speed at the time of a test. Whether you’re a diehard Android fanatic or a recent Android inductee, this new application from Cisco will help you quickly understand the “gist” of what your device is capable of at any given time. This application will also enable you to compare your cellular and wi-fi speeds with other Android users around the world.
User Speed Classifications:
Web Grade (150Kbps – 449Kbps)
Your connection can support Web browsing, email, text messaging and other basic tasks.

Music Grade (450Kbps – 749Kbps)
Your connection is good enough for audio streaming or downloads and basic web browsing.

SD Video Grade (750Kbps – 1149 Kbps)
Your connection can support standard definition rich media content.

HD Video Grade (1150Kbps and Greater)
Your connection is strong enough to support high-definition rich media content.

Download your app for apple or android here http://gistdata.ciscovni.com/

 

NASA DSN (Deep Space Network) Canberra turns 50 in 2014

Wednesday, May 28th, 2014

NASA DSN Canberra celebrates 50 years this year @CanberraDSN https://twitter.com/CanberraDSN

Australia is host to 1 of 3 listening posts for NASA’s deep space network http://deepspace.jpl.nasa.gov/

Deep Space Network 46 #DSS46

2014-05-25 16.31.18

Canberra NASA listening post  is most famous for their retired antenna deep space network 46. This antenna received the first images of Neil Armstrong walking on the moon. This retired antenna started life 1965 at Honeysuckle Creek Tracking Station for the Apollo missions. Its small dish X Y configuration makes it ideal for tracking near earth spacecraft and when in commission moved rapidly.

 

Deep Space Network 34 #DSS34

antennapg_dss34

Deep Space Network 34 can be maintained while tracking transmission and reception equipment was built underground in 1997 when it was constructed.

 

Deep Space Network 33 #DSS33

2014-05-25 16.15.56

This is the largest steerable parabolic antenna  in the southern hemisphere and uses X, S ,L  K, Ku bands. Constructed between 1969 and 1973, it rotates on a film of oil approx. 0.17m and weighs 3000 tonnes.

2014-05-25 16.32.51

A short history of Deep Space Network

The human fascination with the world around them has prompted the exploration of our planet, from climbing the highest mountains, to plunging the greatest oceans depths. Equally, our fascination with the universe around us has taken humanity from the relatively safe confines of the Earth’s biosphere into the black, unforgiving vacuum of space. The space race began on the 4th October 1957, when the former Soviet Union launched a rocket carrying a tiny 83.6kg aluminium sphere named Sputnik-1 into Earth orbit. For the first time an object built on Earth was in space – the first artificial satellite. On 2nd January 1959, the Soviet Union launched the Luna 1 spacecraft, followed on the 3rd of March by the United States with the launch of Pioneer 4. Escaping the Earth’s gravitational pull, they reached the Moon, passing above its surface before eventually going into an orbit around the Sun. These two craft heralded the advent of interplanetary travel. The scientific community could now seriously begin looking towards the Moon and the planets as objects of exploration. To accomplish this, a communications network was needed that could receive and transmit information and instructions between the spacecraft and controllers back on Earth. Early attempts by the US Army to launch robotic spacecraft were supported through a series of ground stations set up in California, Nigeria, and Singapore, that were managed by the Jet Propulsion Laboratory. In December 1958, JPL was transferred from the US Army to the newly formed NASA, and a decision was made to form a more comprehensive arrangement of receiving stations, the Deep Space Network. These stations would be responsible for the tracking and relay of information between mission operations centres at JPL and their interplanetary spacecraft.

You can keep up with testing #dsn #DSS35 testing continues. Watch on webcam http://1.usa.gov/1hwZaFd and on DSN Now http://1.usa.gov/1iKgZhB

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Digital Humanitarian : Towards a Code of Conduct: Guidelines for the Use of SMS in Natural Disasters

Sunday, December 29th, 2013

Agile Disaster Response strategy day to prepare your company and your services to discuss the guidelines and your preparedness for Natural Disasters

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Around the globe right now there is a systems thinking approach taking place not just for Telecommunications and Emergency Services providers, the NGO’s and Aid Relief are at the driving edge and have resulted in reluctant innovation with SMS platforms.

How can Agile Analysis + System Thinking assist in these future reluctant innovations?

According to the BBC report on SMS Code of Conduct

A bit of thinking ahead of time could result in saving thousands of lives in the future

Agile Achievement suggest that you prepare for your natural disaster strategy review by downloading and review the Code of Conduct: Guidelines for the Use of SMS in Natural Disasters from GSMA

http://www.gsma.com/mobilefordevelopment/towards-a-code-of-conduct-guidelines-for-the-use-of-sms-in-natural-disasters

There are a number of active companies involved in the advancement of thinking and systems and approaches to responses to natural disasters and the role that technology can play to keep people linked during the crisis, located for medical treatment and delivery of emergency aid.

screen-shot-2013-08-08-at-10-36-01-am

Mapping is the direction that seems to be the most logical of directions with some of the newest innovations are taking place with Ericsson connected city  http://www.ericsson.com/campaign/connectedcity/#/startPage/

As we know with Power comes great Responsibility as we recently have seen in London with the privacy challenges around the capture and use of”BIG DATA” gathered. The City of London removed the technology by http://www.presenceorb.com/ with the removal of mobile phone recycle bins as they were capturing GEO Locations of smart phones users walking by and extrapolating information.  http://qz.com/112873/this-recycling-bin-is-following-you/

Each phone uses a unique address, called a MAC address, when it connects to WiFi device. By recording the address, it is then possible to track when a   phone reconnects. The technology can track speed and locations, potentially allowing personalised advertising that even adapts according to changing   behaviour.

http://www.telegraph.co.uk/technology/news/10237811/Bins-that-track-mobiles-banned-by-City-of-London-Corporation.html

So what exactly is the SMS Platform role in a Natural Disaster and for the Digital Humanitarian especially in the area of under served markets

Lets look at the role of SMS in a disaster cycle

SMS in Disaster Cycle

Insights from Haiti sourced from Issue 48 Humanitarian Practice Network

The Haiti earthquake: breaking new ground in the humanitarian information landscape

by Dennis King, US Department of State, Humanitarian Information Unit

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http://www.odihpn.org/humanitarian-exchange-magazine/issue-48/the-haiti-earthquake-breaking-new-ground-in-the-humanitarian-information-landscape

One of the contributors to the Towards a Code of Conduct: Guidelines for the Use of SMS in Natural Disasters Souktel have a number of successful initiatives with the SMS link for jobs to aid here is a link to one of their case studies for aid in Palestine and keeping isolated women in Iraq connected.

http://www.souktel.org/aidlink-crisis-response/416-gaza-aid-delivery-by-sms-looking-back-one-year-later.html

http://www.souktel.org/aidlink-democracygovernance/115-iraqi-womens-groups-use-sms-alerts-and-surveys-to-strengthen-communities-promote-peace.html

One of the major suppliers in this space  is Frontline SMS read here on there medic service http://medic.frontlinesms.com/

FrontlineSMS was one of the first platforms to help harness the power of mobile technology for social change. Having seen how SMS was widely used in sub-saharan Africa in 2004, Founder Ken Banks built and launched the first prototype of FrontlineSMS in 2005. Our first official user was the Kubatana Trust, in Zimbabwe. Interest in the platform grew rapidly, and we created the kiwanja Foundation, now the Social Impact Foundation, to house our work. In 2008, FrontlineSMS became open-source and began to see focussed sector-specific and awarded a Silicon Valley Tech Award . In 2013 they were also named the #1 Tech NGO in the world by the Global Journal.

Another player in this space is http://www.ushahidi.com/

Ushahidi”, which means “testimony” in Swahili, was a website that was initially developed to map reports of violence in Kenya after the post-election fallout at the beginning of 2008. Since then, the name “Ushahidi” has come to represent the people behind the “Ushahidi Platform”. Our roots are in the collaboration of Kenyan citizen journalists during a time of crisis. The original website was used to map incidents of violence and peace efforts throughout the country based on reports submitted via the web and mobile phones. This website had 45,000 users in Kenya, and was the catalyst for us realizing there was a need for a platform based on it, which could be used by others around the world. Since early 2008  they have grown from an ad hoc group of volunteers to a focused organization. The current team is comprised of individuals with a wide span of experience ranging from human rights work to software development. We have also built a strong team of volunteer developers primarily in Africa, but also Europe, South America and the U.S.

A recent BBC report looks at all angles of the digital humanitarian debate

Digital humanitarians are increasingly entering a crowded arena, and it has been
suggested that these well-meaning volunteers, sometimes monitoring and sending
texts or tweets for example, complicate the work of established emergency and
relief agencies.

For more on this listen to Click BBC report on SMS Code of Conduct http://www.bbc.co.uk/iplayer/episode/p01n9gmd/Click_SMS_Code_of_Conduct/

Best Practices around Social Media for Disaster Cycle

Social Media in Disaster Cycle

http://www.unapcict.org/ecohub/best-practices-the-use-of-social-media-throughout-emergency-disaster-relief-1

Four best practices were established: plan for social media use before a disaster occurs, utilize popular and relevant social media tools, localize disasters in social media use, and utilize mapping efforts.

Agile Disaster Response strategy day to prepare your company and your services to discuss the guidelines and your preparedness for Natural Disasters email info@agileachievement.com to facilitate your workshops and Agile consulting.

Scaled Agile : Telstra Case Study & Experience Centre

Wednesday, August 21st, 2013

Recently the Telstra Case study of Scaled Agile was blogged and presented at Agile Australia

http://scaledagileframework.com/new-telstra-case-study/

New Telstra Case Study

Posted by:

Screen Shot 2013-07-21 at 3.40.36 PMTelstra is Australia’s leading provider of mobile phones, mobile devices, home phones and broadband internet. When Telstra’s Enterprise Data Warehouse delivery team began their Agile journey, they found themselves struggling to make the leap from agile projects to an Agile program.  After reading Scaling Software Agility and Agile Software Requirements,” notes Mark Richards (Agile Coach) and Em Campbell-Pretty (General Manager, EDW Delivery), “we were inspired to establish Telstra’s first Agile Release Train.
” Later, they both followed up with SPC certification to further enhance their knowledge and skills.

This Case Study and presentation, from Agile Australia 2013 in June, covers how SAFe provided a recipe for success, reflecting on how Telstra translated Program-level SAFe theory into practice, transforming not only the delivery capability of the EDW team, but also the culture.

Here is a link to the slides and case study

http://www.scaledagileframework.com/telstra/

On other news this week an inspired visit to Telstra’s experience centre, where partners like Samsung, Cisco, Microsoft, Polycom have digital labs showcasing some exciting things in the future.

The overall theme of the centre is about  improved connectedness with customers/employees around the country or across the world through these new technologies.

These included products such as the pack and fold V-Pod, stand alone video conferencing, that could be placed in rural or remote areas such as libraries, schools, hospitals, councils etc. It reminded me of looking at the public phone of the future a V-Pod.

A connected home also was a highlight which showcased the latest integrated control systems for the home. Via the use of a single tablet (eg an iPad), all the home’s electrical devices can be controlled with one swipe of a finger, replacing several remote controls. television, internet, Foxtel, home security, the lights, and surround sound, could all be controlled easily with one single device.

The next horizon medical lab was a highlight, which is also featured in the Telstra Our Connected Future video at the top of this blog, showcasing some of the things that Telstra have in the experience centre.

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Glass: A Flexible Future with Corning’s Willow

Wednesday, May 15th, 2013

Devices are expected to experience a change with the new flexible Willow Glass by Corning. Willow opens us up to flexible thinking, and a flexible future that is different to the sturdy Gorilla v3 by Corning that making waves for its durability.

See the new device by Samsung recently covered by the Telegraph

We wait for the roll out of these smartphones and other products using flexible glass world-wide

Glass : Corning v’s Google

Wednesday, May 15th, 2013

In a recent Agile Business Analysis course we got thinking about the future and the conversation of Google Glass started. Where are we going what will the impact of Google Glass have on medical industry, the movie industry, telecommunications industry, manufacturing, motor and retail industries?

To experience it

http://www.google.com/glass/start/how-it-feels/

A great example of first adopters are the Media Industry and have already responded with the New York Times having a google glass app.

http://www.nytimes.com/googleglass

Its not just Google that have had Glass connecting us to the future, but Dal Corning makers of Intelligent Glass that can provide seamless connection in all areas of lives.

There are lots of interesting articles from the first group of google glass users and lots of debate about implications of wide adoption.

http://www.guardian.co.uk/technology/2013/may/13/google-glass-winky-mike-digiovanni

The best customer driven innovation in UI…

Thursday, February 21st, 2013

This is Tom Cruise Minority Report … Futuristic Right Now at 3 in Sweden

Customized multi-touch experience and the system is capable of detecting multiple fingers and hands at the same time.

“3 Live Shop” from B-Reel on Vimeo.

This is my absolute favourite thing I have seen in Telco innovation, partnering with a really cool group called B Reel…

http://www.b-reel.com/projects/products/case/50/3live-shop/

The other interesting stuff like minority report is from oblong

Engaging Me Now for the Future

Wednesday, October 3rd, 2012

In Dubai today its Telco Middle East 2012, which reminded us here at Agile Achievement of one of the most innovative things that we have seen around customer engagement. Infinity by Batelco takes this to new heights. Released in 2010 it was the first of its kind.

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